Reference and information services are closely linked to transformations in technology that have helped expand the mechanisms for the delivery of services (e.g. chat reference), the development of applications and databases to collect information and the structure of how this information is searched and presented (e.g. through discovery systems). Technology transformations have also enhanced our ability to deliver training and development for patrons and staff (e.g. tutorials, online guides and other instruction/information services). More ...
|Fee: 70 USD for international participants and RM250 for local participants
(inclusive of breakfast, lunch, dinner & 2 coffee breaks) Register here ...
Collaborative Learning Area (CoLA), Level III, Central Library, University of Malaya